Shipping and Returns Policy
Express Shipping (Under $100)
Parcel Post (Under $100)
Parcel Post (Over $100)
Colour Charts & Sample Sachets
NOTE: We will endeavour to notify you of any shipping delays, but we cannot control shipping carrier delays.
Friendly phone & web
Provided your order is placed prior to 12pm we will dispatch on the same day, if placed after 12pm, it will processed on the next business days. Items that are pre-ordered are processed within 3 business days of their arrival into our warehouse.
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
If you have any questions about your order, please contact us right away at email@example.com. We will be unable to make changes to your order once it has been shipped.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors. We will refund the original order if an order is returned due to an incorrect address.
Is it free shipping?
How long does it take to receive my order?
1-3 Business Days
3-7 Business Days
Colours Charts & Sample Sachets
3-4 Business Days
How will my order be shipped?
What are your shipping costs?
My order has already been shipped but I need to update the address. What should I do?
9/222 Wisemans Ferry Road, Somersby, NSW 2250
02 7226 4051